EXCELLENT

5 Star rating by Social Services

SOCIAL SERVICES CARE HOME ASSESSMENT

February 2023

PERSONALISED CARE AND SUPPPORT

Excellent

5 Star rating by Social Services
SAFEGUARDING AND SAFETY

Excellent

5 Star rating by Social Services
CLEANLINESS AND INFECTION CONTROL

Excellent

5 Star rating by Social Services
STAFFING AND STAFF DEPLOYMENT

Excellent

5 Star rating by Social Services

Where care and dignity come first

A place of friends, not customers

VISITING ADVICE

Due to changeable guidance on visiting please contact us for up-to-date advice: Tel 0151 334 0200

We are grateful for your understanding and support – together we will get through these challenging times.

Keep well,

Kelly Crabtree
Home Manager

Information for the public is available online at: https://www.nhs.uk/conditions/coronavirus-covid-19/
NHS111 has an online coronavirus service that can tell you if you need medical help and advise you what to do.

Elderholme Nursing Home is adhering to specific Public Health Guidance that has been shared with NHS staff to help safeguard them and others.
Management would like to reassure residents, visitors and staff that their safety is a top priority.

Welcome to Elderholme Nursing Home

Where the care, comfort and dignity of our residents is what matters to us the most.

Situated in the grounds of Clatterbridge Health Park on the Wirral we are well placed to welcome people across the West Cheshire and Merseyside region. If your family member is in need of a residential care service we would be delighted to show you around – please get in touch to arrange a visit.

As an independent charity we are motivated solely by a desire to give our residents an affordable nursing and care home where they can feel a part of a family whilst receiving a high standard of personal care from our team of trained nursing and care professionals.

As a not-for-profit organisation we are also committed to an ongoing development programme, investing in staff training and enhancing the accommodation and facilities that we offer.

“The family would like to thank all the staff that looked after my mum. Even though she wasn’t there too long she liked it there a lot and said they were very helpful and kind to her”

“Thank you so much for all your kindness, help and support over the past few weeks and for making the whole experience a little easier. Thank you for the excellent care you gave my dad, he often said how well you looked after him and he was very spoilt.”

“Thank you for the loving care you gave my husband while he was with you and your and support to me during this time and after his passing.”

Care Quality Commission (CQC) Report Summary

The overall rating for the service in 2023 is : GOOD
Safe
Requires improvement
Effective
Good
Well-led
Good
Infection prevention and control
Visitors
Shielding
Admission
Use of PPE
Testing
Premises
Staffing
Policies
Assured
Assured
Assured
Assured
Assured
Assured
Assured
Assured